The Honeywell HWM 500 is a warm moisture humidifier with UV technology, designed for medium to large rooms up to 500 sq. ft. It features a 1-gallon tank, adjustable humidity control, a UV light to help reduce microorganisms in the water, a quiet operation mode, an auto-shutoff function when empty, an easy-to-clean design, and a refill indicator light. Below are key sections for safety, features, setup, operation, maintenance, and troubleshooting.
Key components: Water Tank with Handle, UV Light Chamber, Humidistat Control Dial, Mist Outlet, Power Base with Fan, Refill Indicator, and Power Cord.
| Feature | Description |
|---|---|
| UV Technology | Emits ultraviolet light to help reduce microorganisms in the water tank |
| Warm Moisture Output | Produces a warm, comfortable mist |
| 1-Gallon Tank Capacity | Suitable for up to 24 hours of operation on low setting |
| Adjustable Humidistat | Dial control to set desired humidity level (30% - 60%) |
| Quiet Operation Mode | Low-speed setting for nighttime use |
| Auto Shut-Off | Turns off automatically when tank is empty |
| Refill Indicator Light | LED light illuminates when water level is low |
| Easy-Clean Design | Wide tank opening and accessible components |
| Carrying Handle | Integrated handle for easy tank transport |
| Power Indicator | Shows when unit is powered on |
Unpack and inspect all contents. Place on a stable, level, and moisture-resistant surface.
WARNING! Place humidifier on a flat, stable surface away from heat sources and electronics. Do not place on carpets or uneven surfaces. Ensure the unit is upright before plugging in.
Power on the humidifier and set your preferences.
CAUTION! Use only clean, cool tap water. Do not use hot water, distilled water with additives, or essential oils, as this may damage the unit or void the warranty. Never operate without water in the tank.
All controls are located on the front or top of the power base.
Control Dial (Humidistat): Rotate to set desired room humidity level. The unit will cycle on and off to maintain this level.
Output Selector Switch: Toggle between HIGH (faster mist output) and LOW/QUIET (slower, quieter operation).
Power/UV Indicator: A single LED indicates power is on. The UV chamber is active whenever the unit is powered and contains water.
Refill Indicator Light: A separate amber LED illuminates when the water tank is nearly empty.
Note: The UV light is not user-serviceable. It is designed to operate for the lifespan of the product under normal use.
The humidifier offers two main modes of operation.
Tip: For best results, keep doors to the room closed. Use a hygrometer to monitor room humidity independently.
Regular cleaning is essential for performance and to prevent mineral buildup or microbial growth.
WARNING! Always unplug the unit before cleaning. Never use abrasive cleaners, bleach, or ammonia, as they can damage plastic components.
The integrated UV light is designed to help reduce certain microorganisms, such as bacteria and mold spores, in the water tank before the water is vaporized.
Note: The UV bulb has a long lifespan and is not intended to be replaced by the user.
Proper care extends the life of your humidifier.
During Season: Keep unit on a dry, level surface. Wipe exterior with a dry cloth as needed.
End of Season / Long-Term Storage:
CAUTION! Never store the unit with water inside, as this can lead to mold, mineral deposits, and damage.
This device complies with Part 15 of the FCC Rules. Operation is subject to the condition that this device does not cause harmful interference. This product is listed by UL (Underwriters Laboratories). Copyright © Honeywell International Inc. Honeywell and the Honeywell logo are registered trademarks of Honeywell International Inc. For support, visit www.honeywellpluggedin.com or contact Honeywell Customer Care at 1-800-332-1110.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| No mist / No power | Not plugged in; Empty tank; Outlet issue | Ensure unit is plugged in; Fill tank with water; Try a different outlet. |
| Low mist output | Mineral scale buildup; Clogged outlet; Low setting | Clean and descale unit; Ensure mist outlet is clear; Switch to HIGH setting. |
| Water leaking | Tank cap not tight; Tank misaligned; Cracked tank | Ensure cap is securely tightened; Realign tank on base; Inspect for cracks and replace if necessary. |
| Unusual noise | Low water level; Mineral deposits on fan | Refill water tank; Clean the fan and heating chamber (see cleaning instructions). |
| Refill light stays on | Float valve stuck; Sensor issue | Gently shake unit to free float valve; Unplug, empty, clean base, and restart. |
| White dust in room | Minerals in water being dispersed | Use demineralization cartridges (if compatible) or distilled water; Clean unit more frequently. |
Reset: Unplug the unit for 2 minutes, then plug back in.
Service: For issues not resolved above, contact Honeywell Customer Care at 1-800-332-1110 or visit www.honeywellpluggedin.com. Do not attempt to repair the unit yourself.